TickamiFrequently asked questions
Everything you need to get started with Tickami.
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contact@tickami.frDiscover Tickami
What is Tickami?
An iPhone app that sorts your invoices and receipts: you scan, AI reads the amounts, you file them by space and track your totals and recoverable VAT.
Who is Tickami for?
Freelancers, owners of one or more companies and individuals who want to keep their paperwork in order. Tickami is intended for people aged 15 and over.
Which devices?
iPhone. An Android version and browser access are being considered.
Does Tickami replace accounting software?
No: Tickami files your documents and prepares the data. You then pass them on to your accountant or software using the CSV and ZIP export.
Scanning and analysis
Which documents can I scan?
Invoices, receipts, hotel or restaurant bills, credit notes and quotes, as a photo or file (PDF, JPG, PNG or HEIC, up to 10 MB).
Is my data sent to an AI?
Only if you agree. Images or PDFs are then sent to Anthropic (Claude API) to be read, without your name or email; Anthropic does not use them to train its models. Without your consent, you enter the amounts yourself, and you can change your mind at any time in your profile.
Can the AI make mistakes?
Yes, which is why you have the final say. Tickami flags as “to check” invoices with a missing or uncertain key field, totals that don't add up, or that look like a duplicate.
What about offline?
Scan anyway: invoices wait on your iPhone and are sent automatically when you are back online.
Spaces and organisation
What is a space?
A folder for one activity: Personal, your company, a project… Each space has its own colour, totals and export. Work spaces track recoverable VAT.
Can I manage several companies?
Yes: create one space per company and link an invoice to one or more spaces. It is only counted once in the overall total.
How do I find an invoice?
Search by supplier, invoice number, line label, note or exact amount (for example 184 or 184.00), or filter the list by space, status and period.
What happens to a deleted invoice?
It stays in the bin for 30 days, where you can restore it, then it is permanently erased.
Export and accounting
How do I send everything to my accountant?
Export a space and a period as CSV (Excel-compatible), with a ZIP of supporting documents, then share them from your iPhone: Mail, AirDrop or Files.
What is in the CSV file?
One row per invoice: date, supplier, SIREN, EU VAT number, invoice number, spaces, category, net amount, VAT, total, VAT rate, status and document name. In the ZIP, each document is named as in the “file” column.
Plans and subscription
Is Tickami free?
Yes: the Free plan includes 2 spaces and 10 invoices per space, with every feature. Tickami+ removes these limits for €4.99 a month or €39.99 a year. See pricing
How do I cancel?
In your iPhone settings: tap your name, then Subscriptions. Your invoices stay viewable on the Free plan.
Data and security
Where is my data stored?
In the European Union (Ireland), with our host Supabase, in private storage. Connections are encrypted (HTTPS) and only you can access your invoices.
Does Tickami show ads?
No. No ads, no tracking, your data is never sold. This website doesn't use cookies or analytics either.
How do I sign in?
With Apple, Google, Microsoft or your email address: you receive a 6-digit code or a link, no password to remember.
How do I delete my account?
From your profile, in the app. Your account, invoices and files are erased immediately and permanently. Export your data first, and cancel Tickami+ with Apple.